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CA Unified Infrastructure Management - 8.5.1
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View System Data

Last update January 17, 2017

System data is displayed when a group or device is selected within USM. The device data includes system information, alarms, and metrics.

There are multiple locations in USM that you can view data about your system devices.

Contents 

View Group Information

Select a group in the USM tree view in the left-hand pane and the Details tab in the right-hand pane to see information for all devices in the group in tabular format. This information identifies the devices by name, type, and operating system, among other attributes. For a table of device icons, see the article Navigate in USM.

For interface groups, the Details tab displays a list of interfaces and selected metrics. Sorting on the Utilization column toggles between Utilization In and Utilization Out.

To view further information and metrics for a specific device, click on the device in the tree view or the table.

Note: Icons for a group display the most severe status of any of the group devices.

View Alarms

You can view alarms for a group within the group Alarms tab. The Alarms tab includes an alarm summary chart and details on individual alarms in a list view or table view. You can select the list or table view from their icons at the right.

You can also view alarms from the Alarm view by clicking the alarm clock icon () in the view header. This view displays alarms for all devices, including those devices that have not been assigned to a group. If you do not see an alarm clock icon in the upper-left corner of the window, you do not have ACL permissions to view alarms.

A status field in the header of the view shows the number of alarms currently viewed out of the total, the total number of loaded alarms, or that no alarms were returned.

For more information about alarms, see Manage Alarms in USM.

View System Information

The device view in USM allows you to:

  • See identifying information for the device, including information from the device table view.
  • See alarms for the device.
  • See key metrics for your networking devices.

  • See metrics for deployed probes for other CA applications.

  • See a table of interfaces for a network device.

  • Generate reports for the device. The list of reports includes performance reports that are created in Performance Reports Designer and standard analysis reports for the device.

Follow these steps:

  1. Do one of the following items:
    • In the tree view, click the system for which you want to view system information.
    • In a badge view, drill down to the system for which you want to view system information.
  2. Click the Details tab or the Metrics tab.

The Details tab displays information about system properties and performance. The Metrics tab displays data for the metrics that are monitored on the system.

View System Properties

The Details tab displays information about system properties, disk usage, interface traffic, and system performance. The information that is displayed depends on the data available. Items that have no value available for the system are omitted.

Note: The Details view is also used to display information that is generated from other CA products that are integrated with CA UIM. For example, if CA UIM and CA Spectrum are both installed, integrated, and running, USM displays symptomatic device information for the account origins. If the device is symptomatic, an icon () appears next to the name and the root cause devices of the alarm are listed. Clicking a root cause device name displays information for that device, including a list of all symptomatic alarms that are generated by the device.

For more information about Spectrum integration, see Integrate CA Spectrum.

The icons in the Alarms section indicate the number of alarms of each severity level for the system. Click an alarm icon to view the related alarms in the Alarms tab.

If disks are monitored on the system, the Disk Usage table is displayed. Disks are monitored if the cdm (local) or rsp (remote) probe, or a storage probe, is installed and configured to monitor disks on the system.

The Disk Usage table contains a bar for each disk indicating percent of disk usage (or, in the case of some storage probes, percent of disk free). Click the bar to view a Performance Reports chart of disk usage data for the past 24 hours.

Note: By default, USM displays intervalized data in line charts. If there are multiple data samples for an interval, the values are averaged. Minimum and maximum values for the sampled data is displayed as a shaded area below and above the averaged value.

Note: You can use the time selection buttons on the bottom toolbar to change the time interval for Performance Reports.

The alarm status icon in the Disk Usage table indicates the highest severity alarm for the disk. Click the alarm icon to view related alarms in the Alarms tab.

If interfaces are monitored on the system (the interface_traffic probe is installed and configured), the Interface table is displayed. Click an interface name in the table to view a Performance Report with data about interface traffic for the past 24 hours.

The alarm status icon in the Interface table indicates the highest severity alarm for the interface. Click the alarm icon to view related alarms in the Alarms tab.

If performance and network response are monitored on the system, you see Performance Reports charts in the right pane of the Details tab. The charts that are displayed depend on which probes are deployed and configured to monitor the system. For example, if the cdm (local) or rsp (remote) probe is collecting data, charts with data on CPU and memory usage are displayed. The charts include an icon indicating alarm status for the metric that is displayed on the chart.

The charts display data for the previous 24 hours. If data is missing for that interval (for example, if the probe is disabled), the chart is not displayed.

If baseline data is available, it is displayed as a dotted stair-step line on the chart. If baseline data is not available, a trend line for the data is displayed. If you hover over a data point, the baseline or trend line value for the data point is included in the tooltip.

View Metrics

The Metrics tab allows you to see data for all metrics that are monitored on a system.

Note: Make sure that you have configured the required probes to view device metrics. See the article USM Prerequisites for more information.

  • If no metrics are configured - The message No Metrics Found appears at the top of the right-hand pane.
  • If one or more metrics are configured - Select the metric from the navigation menu.

Metrics are listed in a hierarchical tree. Nodes at any level of the tree can have data, and available data is indicated by the arrow icon next to the node name.

Click a node in the tree to view charts of the last 24 hours of data, if available, for that node.

Note: If you want to view data for a period other than the last 24 hours, click the pop out icon ( ) in the upper right corner of the graph to display the data in Performance Reports Designer. From there, you can use the time selection buttons at the bottom of the chart to change the time period.

Charts are ordered by descending alarm severity. If baseline data is available, it is displayed as a dotted stair-step line on the chart. If baseline data is not available, a trend line for the data is displayed. If you hover over a data point, the baseline or trend line value for the data point is included in the tooltip.

If there are more than 20 charts, chart summary bars are displayed instead. Chart summary bars display the alarm status, alarm message, and last sample value, and are updated at 1-minute intervals. Up to 100 summary bars are displayed.

Click the Show Chart icon (), visible when you mouse over the summary bar, to expand the chart. Once you expand a chart that you cannot collapse it.

If there is no sample value in the last 24 hours for a metric, it is not displayed as either a chart or a summary bar.

View Metrics for Virtual Machines

For virtual machines (VMs), data is grouped under either the Virtual Machine or Hypervisor nodes in the tree. Under the Virtual Machine node, the VM server, physical host, and VMs (guests) are all displayed. VMs, the VM server, and the physical host are all displayed under the Virtual Machine node in the Metrics tab.

Note: We recommend using a naming convention that allows you to distinguish these components.

Click the Hypervisor node to view data about the number of VMs installed and active. You might see more VMs listed in this data than appear in the tree under the Virtual Machine node because only monitored VMs appear in the tree. Nodes under the Hypervisor node display data about CPU, memory, and resource pool usage.

View Health Index Scores

In CA Unified Service Manager, you can view a health index chart for all monitored QoS metrics with health index enabled from the Metrics tab. An overall health score is published for the computer system. You can then drill down and see the individual health scores that are generated for associated configuration items (CI Type ID).

Note: Two data points are needed to display a health index chart in the Metrics tab of Unified Service Manager. By default, it can take up to two hours (or double the health index calculation interval setting) to display the chart.

Follow these steps:

  1. Open CA Unified Management Portal (UMP) in a web browser.
  2. In Unified Service Manager, expand Groups (for example, Operating Systems, then Windows) until the desired device is visible.
  3. Click a device name.
  4. Click the Metrics tab.
  5. Expand Health and click Health Index.
  6. Mouse over the chart to see health details.

The health details that are displayed in the pop-up include:

  • Computer system name.
  • Time and date the health score was calculated.
  • Value shows the calculated overall health score for a computer system.
  • Max and Min show the values for the interval, if the value falls above or below the trend.
  • Trend provides the linear trend-line value for the health scores that are generated over a period.
  • Alarm generated for the interval if the health score breached a user-defined threshold.
  • QoS message generated for the interval.

View the Health Score for Configuration Item (CI) Type IDs

For each overall health score published for a computer system, you can then drill down and see the individual health scores that are generated for associated configuration items (CI Type ID).

Follow these steps:

  1. Open CA Unified Management Portal (UMP) in a web browser.
  2. In Unified Service Manager, expand Groups (for example, Operating Systems, then Windows) until the desired device is visible.
  3. Click a device name.
  4. Click the Metrics tab.
  5. Expand a metric name and continue to expand displayed metrics to view a health score for a particular configuration item.
  6. Click a configuration item (for example, the configuration item Total Memory which is a component of the CDM Memory metric).
  7. Mouse over the chart to see health details.

The following illustration shows a sample health index chart for the CDM Memory CI Type ID 1.6, which is Total.

The health details displayed in the pop-up include:

  • CI Type ID/Metric name.
  • Time and date the health score was calculated.
  • Value shows the calculated health score for a CI Type ID.
  • Max and Min shows the values for the interval, if the value falls above or below the trend.
  • Trend provides the linear trend value for the health scores that are generated over a period of time.

View Monitoring Templates

The Monitoring tab provides a view of available monitoring templates and any monitoring profiles that are created from them. This allows you to deploy preconfigured QoS probes to one or more devices and reconfigure monitoring profiles as needed.

These templates are provided by the monitoring profiles feature. For details on using this feature, see Monitoring Configuration Service.

View Advanced Data

The Advanced tab provides a high-level view of system performance, and the view changes based on the deployed probes and configured metrics. If the probes from other CA applications have been integrated into UIM, metrics for those probes will also be displayed. For example:

View Individual System Reports

The Trend and At-A-Glance reports are available for individual computer systems from the Reports button. For more information, see Configure Analysis Reports in USM.

Note: Reports that are created in the Performance Reports Designer are also available through the Reports pulldown menu. For more information, see The Performance Reports Designer.

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