To verify the successful installation of CA Service Management 220.127.116.11 patch, validate the installation for the corresponding applications in the following location. Additionally, you can navigate to the root folder where you have locally installed the application and check for env.info file for validating your installation:
Note: As of now, CA Service Management 17.1.01 release version information in the following areas are not in sync after an upgrade or after applying a cumulative/roll-up patch. This issue will be fixed in the upcoming patch release of CA Service Management 17.1. For more information, see KB000113426.
|CA IT Asset Manager||
|CA Service Catalog||T6D9364||NA||NA|
|CA Service Desk Manager - Binary||T6EE401||T6EE419||T6EE412|
|CA Service Desk Manager - Language Combo||T6EE402||T6EE420||T6EE413|
|CA Service Desk Manager - English||T6EE403||T6EE421||T6EE414|
|CA Service Desk Manager - German||T6EE404||T6EE422||T6EE415|
|CA Service Desk Manager - Spanish||T6EE405||NA||NA|
|CA Service Desk Manager - French||T6EE406||T6EE423||T6EE416|
|CA Service Desk Manager - French Canadian||T6EE407||NA||NA|
|CA Service Desk Manager - Italian||T6EE408||NA||NA|
|CA Service Desk Manager - Japanese||T6EE409||T6EE424||T6EE417|
|CA Service Desk Manager - Brazillian Portuguese||T6EE410||NA||NA|
|CA Service Desk Manager - Chinese||T6EE411||NA||NA|
Note: For CA SDM, the Binary and Language Combo patches are installed irrespective of the environment. Language patch for the corresponding CA SDM environment is installed.