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CA Service Management - 14.1
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Configure Servers for Conventional Configuration

Last update November 3, 2015

The conventional configuration contains one primary server and one or more secondary servers, all of which you need to configure.

Follow these steps:

  1. Configure the Primary Server
  2. Add a Server
  3. Configure the Secondary Server
  4. Verify the Server Details

Configure the Primary Server

Primary server must be configured before you configure any secondary servers.

Follow these steps:

  1. Log in to the server that you want to configure as the primary server.
  2. Use the pdm_configure command to start the configuration.
    The Select Server Configuration screen opens.
  3. Select Conventional as the configuration type and follow the prompts to complete the configuration. For more information about the configuration, see Server Configuration Utility.
    The primary server is now configured.

Add a Server

If you want to install a new server in your CA SDM deployment, you must first add the corresponding server record before you configure it.

Follow these steps:

  1. Log in to the following server, depending on your CA SDM configuration:
    • Conventional: Primary server
    • Advanced availability: Background server
  2. Select System, Servers from the Administration tab.
  3. Click Create New to add a server record for the following server, depending on CA SDM configuration:
    • Conventional: Secondary server
    • Advanced availability: Application or standby server
  4. Complete the fields as appropriate for the server.
  5. Click Save to add the server detail.

Create Server Fields

The following fields appear when you create or update a server:

  • Host Name
    Specifies the local host name of the server. The local host name is stored in the usp_servers table in local_host column.

    Important! Ensure that host name is entered as case-sensitive in the usp_servers table.
  • Attachment Servlet Path
    You must specify the fully qualified domain name of a server using this field:
    http://<host>:<port>/CAisd/Upload/Servlet
    Where <host> is the fully qualified domain name of a server.
    We recommend that you configure this field.
  • Time Zone
    Specifies the time zone where the server is located. This time zone value is used to trigger events in the application. This value is used only if the Use End User Time Zone option is not selected, or if no time zone is specified for the service type.
  • Record Status
    Indicates the state of the server. Active status indicates that the server is a part of the CA SDM deployment.

    Important! If you have inactivated any server, it is recommended not to start CA SDM services on that server. This action may result in unexpected behaviour.
  • Server Type
    Specifies the type of server that you want to configure. Following server types can be selected, depending on your CA SDM configuration:
    • Advanced Availability: Application or standby server
    • Conventional: Secondary server
  • Configured
    Available only for advanced availability configuration. This field indicates the state of the configured server. The default value of this field is No. The value is updated to Yes after you successfully run pdm_configure on that server. If you edit any of the automatically entered field values of a server record, the Configured field turns to No.

Configure the Secondary Servers

You configure each secondary server after configuring the primary server. This configuration is required to establish communication with the primary server.

Follow these steps:

  1.  (If you are adding a new secondary server) Ensure that you added the server record of the secondary server that you are configuring. For more information, see the Add a Server section.
  2. Log in to the server that you want to configure as the secondary server 
  3. Use the pdm_configure command to start the configuration.

  4. The Select Server Configuration screen opens.
  5. Select Conventional as the configuration type and follow the prompts to complete the configuration. For more information, see Server Configuration Utility.
    The secondary server is now configured.
  6. Repeat steps 1-3 on each of servers that you want to configure as the secondary server.

Verify Server Details

After you have configured all the servers, ensure that each one is properly configured and available.

Follow these steps:

  1. Make sure that primary and all secondary servers are running.
  2. Log in to the primary server Web UI.
  3. Select SystemServers on the Administration tab.
    The Server List page opens.
  4. If Record Status is set to inactive, edit the server and set to Active. If you change the record status, ensure that you reconfigure that server again.
    You have successfully configured the servers.
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