The Audit Log List displays information regarding changes to the issue, change order, requests, and data partition tables. The audit log captures the user ID and an associated day/date/time stamp. The log also records the before and after values of the operation performed (update or insert). You can search the Audit Log List, and can use the results for report generation.
The Audit Log is automatically installed. Enable it by installing the Audit Log options with the Options Manager:
When you add a custom field, you can set up an activity log for reporting and auditing.
Follow these steps:
Navigate to File, Save-and-publish.
Note: To use the string1 field on an incident or request, use Web Screen Painter to add the field to the detail_in or detail_cr form. Now, create a ticket and save it, then edit it again and update the form field that is linked to the string1 field, and save. You can now see an activity log entry generated for the update of that field.