Business hours represent times of the day and week of increased importance. To filter the data in a dashboard to relevant hours for capacity planning, apply a business hours definition.
Business hours definitions apply to views that report data from the Data Aggregator. They apply to all the devices and components in a site group. When the associated group is selected in the context, business hours apply to all applicable views as you navigate between dashboards. The subtitle of each view indicates whether business hours apply to the view.
Alternatively, apply the business hours filter to a custom view. For more information, see Customize Views.
Business hours filtering is also supported for views on context pages. For more information, see Context Pages.
Subgroups do not directly inherit business hours and time zone filters from site groups. Associate the business hours definition with each relevant subgroup. However, when rendering views, these filters apply to all items based on the selected site group. The filters of the selected site group apply to all items in that group and in any subgroups. When you change the selected site group to a subgroup, the filters of the parent group are no applicable.
Reference groups inherit associated business hours and time zone filters from original site group.
Business hours filtering can apply to the data in the following view types:
Trend views and heat charts apply shading to show business hours. Shading appears only in the following circumstances:
Note: The data in these views is not limited to the business hours.
Business hours filtering is not supported for the following cases:
To apply business hours filtering to views, create a business hours definition and associate the business hours with a site group. Each definition includes the times of day and days of the week. Select the hours and days that reflect periods of increased activity. Create definitions for every distinct location in your enterprise.
Only users with the administrator role can add or edit business hours.
Follow these steps:
Specify a name and description.
The name appears when you associate business hours with site groups. The description appears only on the Manage Business Hours Definitions page.
Select the days of the week to include.
Note: You can only select site groups that already have a time zone. You can also assign a time zone and business hours when you create or edit site groups. The Business Hours feature currently supports filtering only in whole hour increments. Therefore, the feature offers only whole hour offsets. Time zones with offsets of 30 or 45 minutes are unsupported.