The following sections explain details about the APM Status console interface. For more information about how to use the APM Status console to monitor Enterprise Manager health, see Monitor performance with the APM Status console.
The APM Status console allows you to view important status and events for a standalone or clustered Enterprise Manager. Its purpose is to allow administrators to monitor and address issues in the health of the Enterprise Managers they administer.
This functionality provides out-of-the-box monitoring capabilities that would otherwise require the administrator to configure alerts on Enterprise Manager supportability metrics.
Note: Only users with apm_status_console_control permission can see the APM Status alert icon and use the APM Status Console. For more information, see APM Security.
This section explains the APM Status console interface. To see how to use the tool to actively monitor the health of your Enterprise Manager, see Monitor Performance with the APM Status console.
The APM Status alert icon
If you have enabled the APM Status console, an icon appears in the Workstation Investigator.
To enable the APM Status console:
This icon has two states, as shown in this illustration.
On the left is the icon in normal state. On the right is the icon in alerted state.
When the icon appears in the alerted state, one or more of these events has happened on one or more of the nodes in the Enterprise Manager map:
Open the APM Status Console
When the APM Status icon appears in the alerted state, you open the APM Status Console to investigate the cause of the alert.
To open the APM Status Console:
Overview of the APM Status Console interface
The APM Status Console consists of four panes, marked on the illustration below. Each pane is described in more detail after the list of panes.
1: Enterprise Manager Map
The Enterprise Manager Map displays one of three views, depending on what computer the Workstation is connected to.
2: Important Events table
See "Use the Important Events table" below for more information.
3: Information table
The Information table is labeled depending on node you have selected in the map. For example, "APM System Information" or "Collector Information." The pane consists of one tab:
4: Denied Agents list
The Enterprise Manager Map displays a standalone Enterprise Manager, a MOM cluster, or a CDV cluster. In any of these views, when an Enterprise Manager experiences problems, the map displays the corresponding Enterprise Manager icon in an alerted state.
In the illustration, you can see the following:
To get more information about an alerting Enterprise Manager:
The Important Events table lists the following events when they pass the thresholds listed here:
These thresholds are set in <EM_Home>/config/apm-events-thresholds-config.xml.
Note: The threshold values in apm-events-thresholds-config.xml reflect CA Technologies recommended settings, and changing them is not recommended. For more information, see Administrating.
Things to notice:
The Information pane contains the Active Clamps tab. When a user selects Enterprise Manager or CDV in the Enterprise Manager Map, the Active Clamps tab lists clamp information. This information displays about any clamps that are active on the selected computer:
Things to notice:
To see more information about the clamp:
Double-click a row in the table.
An Investigator window opens to the metric browser tree, expanded to show the metric graph for the clamp. This graph allows you to see the metric trend over time.
Note: You must have SuperDomain permission to see metric information for the clamp in the metric browser tree.
Clamp Details table
If the clamp the user selects is active on more than one component, the word "Multiple" appears. Click on Multiple to open the Clamp Details table, which displays the following information.
The Denied Agents list displays agents that have been denied connection or disallowed sending data to these Enterprise Managers:
Agents are denied connection under these conditions:
Pre-9.1 agents that are disallowed based on loadbalancing.xml configuration.
Note: Pre-9.1 agents that are denied have (denied) appended to the agent name in the Denied Agents list.
Note: Use of this list is documented in full in Administrating.